Refund policy

Returns & Exchanges Policy

• No Refunds:
  Due to the custom nature of our products, we do not offer refunds under any circumstances.

• Exchanges:
  We gladly accept exchanges within 14 days of receiving your order.
  To initiate an exchange, please call or text us at (773) 996-0846, and our team will guide you through the process.

• Return Shipping:
  Customers are responsible for all return shipping costs.
  We highly recommend using UPS as your return carrier to ensure safe and timely delivery.

• Condition of Returned Items:
  All items must be in brand-new condition, with original tags attached.
  Products showing signs of wear, damage, stains, or odors will not be accepted for exchange.